Building/Maintaining Call Centers

 

Course Outline

 

  • Setup a wireless LAN
  • Configure Windows Server
  • Install & Configure IP-PBX Server
  • Configure IVR
  • Configure Extensions on the Server
  • Configure Voice Mail
  • Assign Extensions to Softphones
  • Assign Extensions to Hardphones
  • Commissioning your VOIP Network
  • Integrating VOIP Network to Gateways
  • Taking External calls/transfering calls
  • Roaming on your VOIP Network

 

 

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